The Rainbow Bandaid | Vibrant Virtual Care

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Answers to Your Common Questions

Have questions? Explore our FAQ to learn more about The Rainbow Bandaid, The Rainbow Road, and how to get started with our telehealth services

I accept credit and debit cards only. I do not accept cash, insurance, or HSA/FSA.

  • The Rainbow Bandaid (Individualized Services): Operates on a self-pay basis only, collecting all service & lab fees the day of your visit. We partner with Quest Diagnostics for significantly reduced out-of-pocket lab costs, ensuring transparent pricing with no hidden fees. You can use your insurance for prescriptions.
  • The Rainbow Road (Primary Care): For labs, imaging, and referrals, your insurance may be used. 
 

I do not offer payment plans at this time. Payment for services are due the day of your visit. 

No. All appointments are conducted virtually through secure telehealth sessions available anywhere in Texas.

If you cancel with less than 24 hours’ notice or miss your appointment, a $25 cancellation fee applies.

I provide telehealth care for adults ages 18 to 60.

I am happy to review and discuss previous lab results with you to track trends and create a treatment plan. If labs are older than 90 days, a fresh panel is recommended for current insights.

The consultation fee remains the same regardless of recent lab work, as the cost covers a full health evaluation, risk identification, and the development of your personalized treatment plan. 

I offer compassionate, personalized, and high quality care with flexible scheduling and no waiting rooms or office delays to fit your busy lifestyle. 

Experience premium virtual healthcare with The Rainbow Bandaid and The Rainbow Road. Operating on a concierge model, we provide unrushed, personalized, and compassionate care.
 
  • The Rainbow Bandaid: Focused, on-demand care for weight loss, hormone therapy, mental health, and acute visits.
  • The Rainbow Road: Comprehensive primary care and preventative wellness, utilizing insurance for labs, imaging, and referrals.

Answers to More Questions About My Care

Wondering what to expect? Here are the most common questions patients ask about my care process, scheduling, provider contact, and equipment. 

All you need is a smartphone, tablet, or computer with a camera and a stable internet connection. 

Yes! Same-day and next-day appointments are often available, depending on availability and service type.

You can cancel or reschedule your appointment up to 24 hours before your scheduled time through support@therainbowbandaid.com or by texting CANCEL to 945-500-7425.

Yes, when clinically appropriate, I can send prescriptions directly to your preferred pharmacy after your virtual consultation.

Compounded prescriptions will be sent to affiliated pharmacies throughout Texas. 

For general information, you can text me at (945) 500-7425

If providing personal information, please download our HIPPA compliant OnPatient App to send documents, review lab results, and more!

You can also contact me through e-mail at support@therainbowbandaid.com

I’m happy to answer any questions before or after your visit.